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Privacy Policy

Effective Date: November 6th, 2023

1. Introduction

EISABOOKS DBA Voadera and its subsidiaries and affiliates (“Voadera“, “we,” “us” or “our“) respect your privacy. This Privacy Policy describes how we collect, use, and share your personal data when you use the Voadera website, our marketplace services including when you shop on our online stores and place orders with our storefronts, when you use our software, and when you create an account with us (collectively, our “Services“).

The purpose of this Notice is to inform you about our privacy practices and to ensure that you understand the purposes for which we collect and process your personal data.

2. Application

This Notice relates to your personal data, i.e., data about you, an individual, from which you can be identified.

This Notice does not apply to any data that is held, processed, disclosed, or published in a form that cannot be linked to a living individual (such as anonymized data, aggregated data, or data which cannot be identified, directly or indirectly, with a specific individual (“Anonymized and Aggregated Data“). We reserve the right to generate Anonymized and Aggregated Data extracted from any databases containing your personal data and to use such data as we see fit.

While this Notice is intended to establish a standard for our information processing activities globally, those activities may be more limited in some jurisdictions based on local laws. We comply with relevant local laws and regulations in those circumstances.

3. Changes to the Privacy Policy

We may update this Notice from time to time, and the updated version will be effective upon posting on the Services. Please check this page to review the most up-to-date version.

4. Responsibility for Data Control & Processing

Where your personal data is collected and processed in connection with our Services, Voadera is responsible for processing the data. If you have any questions or concerns about Voadera’s use of your personal data, please contact us at [email protected].

5. Country of Processing

We operate the Services from the United States of America (USA), and our data collection and processing activities predominantly take place in the USA. Accordingly, data collected from users when using our Services is collected in the USA. We store and otherwise process data (including personal data) through third-party cloud service providers and other IT service providers that may operate in other countries.

6. How We Collect & Use Your Personal Data

We collect and use your personal data for various purposes, including:

  • Advertising Identifiers: Unique strings associated with your mobile device that are provided by the operating system. Certain advertising identifiers may be modified or disabled by users in the operating system’s settings.

  • Location Data: We may access, collect, monitor, and/or remotely store “location data,” which may include GPS coordinates or similar information regarding the location of your device.

  • Commercial Communications: We may use the information we collect or receive to communicate directly with you regarding the Services or related services we offer, including newsletters, promotions, and service-related notices.

  • Use of Service-Type Information: We may use information from cookies, log files, device identifiers, location data, clear GIFs, and other tools to remember information, provide custom content, monitor the effectiveness of the Services, diagnose or fix technology problems, and provide advertising to your browser or device.

  • Use of Information with Your Consent: We may use your information for any other purpose for which you provide consent.

 

Login with Amazon (LwA)

  • Login with Amazon: If you choose to use Login with Amazon, we will collect and share your data with Amazon as necessary to provide this service. The data shared with Amazon includes basic account information such as your name, email address, and any other information required to complete the login process.

 

7. Automated Decision-Making

We do not envisage that any decisions will be taken about you based solely on automated decision-making that will have a significant impact on you. However, we will update this Notice if this position changes.

8. The Purposes for Which We Use Your Personal Data

We collect and store your personal data for the following purposes:

  • To enable us to deliver the Services to you and to enable you to use them efficiently.

  • To perform our contractual obligations to purchasers of our products and fulfill orders made on our storefronts.

  • To communicate with you in relation to the Services and other services that we or our affiliates offer.

  • To personalize, test, monitor, improve, and upgrade the Services.

  • For loss prevention purposes and to protect and enforce our rights and meet our obligations to third parties.

  • To meet our legal obligations and regulatory requirements, assist law enforcement, and respond to subpoenas or court orders.

  • For our internal business purposes, such as compiling and analyzing usage information for general operational, statistical, and business purposes.

9. Your Responsibilities

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

10. Legal Basis for Processing Your Data

The processing of your information is lawful on the basis of the following:

  • Fulfillment of our contractual obligations to you or at your request prior to entering into a contract with us.

  • Compliance with legal obligations to which we are subject, including legal processes.

  • Our legitimate interests in providing and administering the Services, conducting commercial research, improving and maintaining the Services, personalizing and tailoring content, protecting our databases, protecting our business or reputation, taking precautions against legal liability, and resolving disputes.

  • Your consent for the processing of your data where none of the above applies.

11. How We May Share Your Information

We may share your information with:

  • Business Associates and Service Providers: Third-party business associates and service providers that perform services on our behalf.

  • Suppliers of Products: Where necessary, we may provide order details, including your personal information, to suppliers of the products you ordered.

  • Business Change: In the event of a merger, acquisition, sale of assets, or other transaction, we may share or transfer your information to successor parties.

  • Necessary Disclosure: To enforce our rights, comply with legal processes, protect our rights, reputation, safety or property, and investigate known or suspected illegal activities.

  • Sharing Information: Certain service-type information may be shared with third-party business associates.

  • Aggregated Data: We may aggregate or anonymize data and share it with third parties.

Third-Party Links and Integrations

  • Third-Party Links and Integrations: The Services may reference or provide links to other websites, applications, or resources. We are not responsible for the privacy practices of these third parties. Any data collected by third parties is subject to their own privacy policies.

12. How We Protect Your Information

We take measures to protect the information you provide against loss, theft, and unauthorized access, use, disclosure, or modification. However, we cannot ensure or warrant the security of any information you transmit to us. Email sent to or from the Services may not be secure.

13. Your Choices About Your Information

  • Controlling Your Settings: You can limit the information your browser or mobile device provides by adjusting the settings. You can stop receiving promotional emails by following the unsubscribe instructions.

  • Do Not Track: At this time, we do not recognize “do not track” signals sent from web browsers. Disabling tracking mechanisms may disable certain features of the Services.

Detailed User Rights

  • GDPR and CCPA Rights: If you are located in the EU, UK, or California, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to the processing of your data and to receive a copy of your personal data in a structured, commonly used, and machine-readable format. To exercise these rights, please contact us at [email protected].

14. How Long We Keep Your Information

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

15. Children’s Privacy

The Services are intended for use by adults only and are not directed to children. We do not knowingly collect information from individuals under 16 years of age.

Handling Data from Children Under 13

  • COPPA Compliance: Although our Services are not directed to children under 13, we comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect or store personal data from children under 13.

16. Third-Party Sites & Services

The Services may reference or provide links to other websites, applications, or resources. Your interactions with such websites, applications, and resources are subject to the privacy policies of the third parties that operate them.

17. EU and UK Privacy Rights

Users based in the European Union and the United Kingdom have legal rights in respect of their information, including the right to:

  • Confirm whether their information is being processed.

  • Rectify inaccurate information.

  • Withdraw consent for processing at any time.

  • Request the erasure of their information in certain circumstances.

  • Restrict processing in certain circumstances.

  • Receive their personal data in a structured, commonly used, and machine-readable format.

  • Object to the processing of personal data.

  • Lodge a complaint with the data protection supervisory authority of the United Kingdom or the EU member state where the user resides.

18. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with rights regarding your personal data, including the right to:

  • Request access to specific pieces of information we have collected about you.

  • Request deletion of your personal data.

  • Opt-out of the sale of your personal data.

You can exercise your rights by emailing us at [email protected].

19. Questions/Contacting Us

If you have any questions regarding this Privacy Policy or wish to make a request, please email us at [email protected] or contact us by mail at: EISABOOKS DBA Voadera 11592 K-Tel Drive Minnetonka, MN 55343, United States of America.